1. Introduction

Welcome to GenZcore! By accessing our website and purchasing from us, you agree to abide by the following Terms and Conditions. Please read them carefully.

2. General Terms

• By using our website, you confirm that you are at least 18 years old or using it under parental supervision.
• We reserve the right to update or modify these terms at any time without prior notice.

3. Product Information & Availability

• We strive to provide accurate product descriptions, images, and prices, but errors may occur.
• GenZcore reserves the right to modify or discontinue products without notice.
• Orders are subject to availability. If an item is out of stock, we will offer an alternative product.

4. Orders & Payments

• All prices listed are in PKR (Pakistani Rupees) unless stated otherwise.
• Orders are confirmed only after full payment is received (except for COD orders).
• We reserve the right to cancel any order due to fraudulent activity or pricing errors.

5. Shipping & Delivery

• Orders are processed and dispatched within 2-5 business days.
• Delivery times may vary based on location and courier service.
• We are not responsible for delays caused by courier services or unforeseen circumstances.

6. Exchange & Refund Policy

• Products can be exchanged within 7 days if faulty, damaged, or missing (see our Exchange Policy for details).
• Refunds are issued as vouchers only, valid for 30 days (see our Refund Policy for more information).
• Sale items are not refundable but can be exchanged.

7. Intellectual Property

• All content on this website, including images, text, logos, and designs, is the property of GenZcore and protected under intellectual property laws.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

• GenZcore is not liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
• We are not responsible for losses due to incorrect shipping information provided by the customer.

9. User Responsibilities

• Users agree not to engage in fraudulent activities, misuse the website, or violate any applicable laws.
• We reserve the right to ban or restrict access to users who violate our policies.

10. Privacy Policy

By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.

11. Governing Law

These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be resolved under local jurisdiction.

12. Contact Information

For any inquiries or concerns, contact us at info@genzcore.com.